WEFT CARE & MAINTENANCE POLICY

MOVE UP MAINTENANCE & PREP GUIDELINES

At MODERNBLONDE, we care deeply about the health of your natural hair and the longevity of your extensions. Proper maintenance and preparation are essential to ensure the most seamless, long-lasting results. Please review the following policies and procedures before your next appointment.

MOVE UP TIMELINE & CARE

Move-up appointments are required every 6–8 weeks to maintain the integrity of your natural hair. In some cases—particularly for finer hair types—we may recommend booking every 5–6 weeks to prevent tension and ensure security.

Move-ups should never exceed 8 weeks, as doing so may result in damage or stress to your natural hair.

As your hair naturally sheds (50–100 strands per day), the sections supporting your wefts can weaken over time. Allowing too much time to pass may cause your extensions to become too heavy for the hair supporting them, increasing the risk of slippage, detachment, or tension-related breakage.

BEFORE YOUR APPOINTMENT: INSTALL & MOVE UP PREP GUIDE

To ensure your extensions remain secure and your results last, please arrive with clean, product-free hair. Follow these steps carefully:

1. Wash Your Hair

• Shampoo within 12 hours of your appointment

• Hair must be 100% dry upon arrival

• Avoid straightening if you prefer a curled style

2. Clarifying Shampoo Only

• Shampoo twice, focusing between rows and at the scalp

• Clip up your hair for easier access during cleansing

• Avoid moisturizing shampoos (ask us for recommendations if needed)

3. Condition From Ears Down

• Use a small amount, rinse thoroughly, and avoid the root area

4. No Styling Products

• Do not use oils, leave-ins, dry shampoo, detanglers, or similar products prior to your visit

IMPORTANT:

If you arrive with oily, dirty, or product-heavy hair, your appointment may need to be rescheduled, and a cancellation fee will apply. A wash may be offered (if time permits) for an additional fee, but styling may not be included.

PROPER MAINTENANCE BETWEEN VISITS

To protect your extensions and your natural hair:

• Gently brush your hair daily with a suitable extension brush

• Avoid applying conditioner, detangler, or oils near the root area

• Follow your stylist’s recommended move-up timeline based on your hair type

REMINDER:

Attempting to push past the suggested timeframe increases the risk of damage. We cannot guarantee accommodation for last-minute bookings due to limited availability, so we encourage you to schedule your move-ups consistently.

QUICK FIX POLICY

We offer quick fixes for minor concerns such as slipping or poking wefts:

• Complimentary within 7 days of installation or move-up

• $25 fee applies to quick fixes after the 7-day window

• If a full row needs adjusting, it will be treated and billed as a full move-up

PLEASE NOTE:

If your quick fix is booked within the complimentary window, a $25 fee may still appear during online booking for confirmation purposes. This fee will be waived unless you reschedule, cancel, or no-show, in which case our cancellation policy will apply.

Thank you for your understanding and cooperation!